For bill & water questions, call Rainbow Water District at 541-746-1676 Mail bills to: Rainbow Water District, PO Box 8, Springfield, OR 97477
Please call for emergency assistance in the following order:
(1) DCWA Office and System Operators
541-896-3185 Lead Operator Darlene Valtinson 926-716-1422 Operator Dan Green 901-687-1058 Operator Bob Phillips
(2) DCWA Board Members
541-896-3381 President Dale Ledyard 541-896-3715 Vice President Peter Barrett 541-953-1742 Secretary-Treasurer Bart Thompson 541-896-3166 Board Member Ken Kensler 541-556-8087 Board Member Richard Haynes
(3) Rainbow Water District
541-746-1676 RWD Office and 24-hour answering service/dispatcher
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Rainbow Water District is fully committed to providing accessible facilities, elements and
channels of communication to all members of the public. As part of this commitment, Rainbow Water District
has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and
commercial screen reading software. All features of the website are coded to allow individuals with vision and
other impairments to understand and use the website to the same degree as someone without disabilities. We welcome
feedback and can often resolve issues in a timely manner if they arise.
If you need any special assistance or accommodations:
Rainbow Water District has designated a compliance officer for website disability-related accommodations.
The compliance officer has received training in website accessibility and updates the site in accordance with those best
practices. Contact our accessibility officer to report an issue.
Compliance Procedures and Reports
In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards,
Rainbow Water District regularly scans its website to ensure ongoing compliance, and makes timely
changes to any inaccessible changes, if any are found.
Linked Documents and Third Parties
Please note that this site may link out to third-party websites, such as state or federal agencies, that do
not have accessible content. This site may also include documents provided by third parties included in our
agenda packets, for example. While we cannot control the accessibility of content provided by third parties,
we are happy to assist any member of the public with reading and accessing content on our site.
